Shipping policy
Australia
Santa Cruz Skateboards Australia uses Australia Post as our delivery service. Delivery times may vary depending on your location. See the Australia Post website for estimated postage and delivery times. All parcels require signature on delivery. If you request for your item to be left at your shipping address, Santa Cruz Skateboards Australia takes no responsibility for any damage or theft that may occur.
Santa Cruz Skateboards Australia Online provides FREE shipping on eligible orders. Santa Cruz Skateboards Australia Online will charge a standard national shipment fee on all orders that don't qualify for FREE shipping, with the costs displayed at checkout.
Orders placed on weekends and public holidays will be processed on the next business day. For any customer enquiries, please contact our friendly Customer Service team:
Email: online@santacruzskateboards.com.au
Office Operating Hours: Monday to Thursday 8:30am – 5:00pm and Friday 8:30am – 2:30pm
| Shipping Type | Order Value | Delivery Time | Cost |
|---|---|---|---|
| Express | ---- | 1–4 Business Days | AUD $15 |
| Standard | $0 – $69.99 | 2–8 Business Days | AUD $10 |
| Standard | $70 and up | 2–8 Business Days | Free |
New Zealand
Santa Cruz Skateboards Australia Online provides FREE shipping on eligible orders to New Zealand customers.
Orders placed on weekends and public holidays will be processed on the next business day. For any customer enquiries, please contact our friendly Customer Service team:
Email: online@santacruzskateboards.com.au
Office Operating Hours: Monday to Thursday 8:30am – 5:00pm and Friday 8:30am – 2:30pm
| Shipping Type | Order Value | Delivery Time | Cost |
|---|---|---|---|
| Standard International | $0 – $69.99 | 6–27 Business Days | AUD $20 |
| Standard International | $70 and up | 6–27 Business Days | Free |