FAQs

You can search for all Santa Cruz Skateboards Australia Online products in a number of ways. The easiest way is to browse through the categories at the top of the homepage. Alternatively you can search a product by entering in the name or style code on the Santa Cruz Skateboards Australia Online `Search’ engine bar located on the top and bottom of the Santa Cruz Skateboards Australia homepage.

To purchase a product and place an order on the Santa Cruz Skateboards Australia Online store, simply choose a product category. Once the chosen category is selected ie Mens, and `Tees,’ then choose the item you are interested in; view the product by clicking on it. This will lead you to the individual product page to choose your product colour and size. Once you have selected your colour and size, add your item to the cart by clicking the red button named `add to cart.’ By adding your product to the cart, you will then have access to review your order and continue to checkout. To view your order, simply click the 'My bag' button on the top right hand side of the homepage. This will display your items chosen for cart. You can then view the full cart or go to Checkout by clicking the red button named `Checkout.’ Once at the Checkout page, you will need to fill in your contact, delivery and payment details to finalise your order. Once this is complete, an order confirmation email will be sent to the email address you provided with your product, payment and shipment details. Thank you for shopping at Santa Cruz Skateboards Australia Online!

No. You can only order a Santa Cruz Skateboards product via the Santa Cruz Skateboards Australia Online or through any of the 300+ retailers stocking Santa Cruz Skateboards nation wide.

Yes. For all product orders made on the Santa Cruz Skateboards Australia Online website, you will receive an order confirmation email with details of product purchased, contact information, delivery details and shipment method.

Unfortunately, we are unable to change an order once it has been placed. If you wish to cancel your order, please contact our Customer Service Team at online@santacruzskateboards.com.au within 12 hours of finalizing your order.

From the purchase stage of finalizing your order – you will have 24 hours to cancel your order and receive a refund. To cancel your order, you must contact Customer Service on the following details: Santa Cruz Skateboards Australia Online Customer Service: online@santacruzskateboards.com.au

No. Products purchased on the Santa Cruz Skateboards Australia website cannot be exchanged at any of the retail stores stocking Santa Cruz Skateboards.